Frequently Asked Questions
Everything you need to know about our premium pet-inspired fashion and accessories.
How do I determine the right size for my pet?
We provide a detailed size guide on each product page. We recommend measuring your pet's neck, chest, and length, allowing for a two-finger gap for comfort.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please ensure the item is free of pet hair before returning.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but usually range from 10-15 business days.
Are your fabrics pet-safe and durable?
Yes, all Naturo Pet Food apparel is made from non-toxic, hypoallergenic fabrics designed to withstand active play while remaining gentle on your pet's skin.
Can I wash the pet clothing in a washing machine?
Most of our items are machine washable on a gentle cycle with cold water. We recommend air drying to maintain the integrity of the fabric and prints.
Do you offer matching outfits for pet owners?
Yes! Our 'Human & Me' collection features matching hoodies, bandanas, and shirts so you can coordinate your style with your furry friend.